In this Privacy Policy, as in the General terms and
conditions, references to the "Company", "we" or "us"
shall refer to the Bingocafe.com website.
The Company respects your privacy and we are committed
to protecting your personal information. We have created
this Privacy Policy to let you know what information
we collect when you use the Website, and any online
platform provided by us (the "Service"); why we collect
this information and how we use the collected information.
We may periodically make changes to this Privacy Policy
that we will notify to you by posting the modified terms
and conditions on the Website and we advise you to revisit
this Privacy Policy regularly.
Below you will find information on the following:
- Collection of your personal information
- How we collect and process information
- How we use the information we collect
- Who we may disclose information to and when
- How you may check on information we have collected
- Third parties access to your personal information
- Consent to our use of your personal information
- Consent to our review of your personal information
- Our use of cookies
- Security of information
- No use of the Service by minors
- Transfer of information outside the country
- Change of control of the website
- Legal disclaimer for events out of our control
- Your consent to this Privacy Policy
1. Collection of Information
We consider information that may be used to identify
an individual, including, but not limited to, first
and last name, date of birth, credit card information,
home or other physical address, email address, phone
number or other contact information to be "Personal
Information". You may be asked to provide Personal Information
when you register for any Account with us or otherwise
use the Service. The Personal Information that we collect
may include information such as: contact information
(including telephone number), shipping information,
billing information, transaction history, website usage
preferences, and feedback and communication regarding
the Service. This information is held by us on servers
based in Curacao and elsewhere from time to time. In
addition, when you interact with the Service, our servers
keep an activity log unique to you that collects certain
administrative and traffic information including: source
IP address, time of access, date of access, web page(s)
visited, language use, software crash reports and type
of browser used which are essential for the provision
of and the quality of the Service. We do not collect
Personal Information about you on the Service without
your knowledge.
2. How we Collect and Process data
We may automatically collect certain data as discussed
above and receive Personal Information about you where
you provide such information through the Service or
other communications and interactions with the Company.
We may also receive Personal Information from online
vendors and service providers that refer you to the
Service, and from customer lists lawfully acquired
from third party vendors. In addition, we may engage
the services of third-party service providers to provide
technical support, process your online transactions
and maintain your online Accounts. We will have access
to any information you provide to such vendors, service
providers and third-party e-commerce services and
we will use the Personal Information as set out in
section 3 below. This information may be disclosed
only to our staff and to third parties involved in
the completion of your transactions or in support
of your use of the Service as set out in section 3
below. We take steps to ensure that our arrangements
with third party service providers and online vendors
protect your privacy.
3. Use of Information
We use the Personal Information we collect from you
to deliver the Service, to provide customer support,
to undertake necessary security and identity verification
checks, to process any of your online transactions,
meet certain business requirements and for any other
purpose related to the operation of the Service. Your
Personal Information may also be shared with our affiliates,
agents and suppliers in order to provide the Service
and provide you with promotional offers and with information
regarding the Company and the Service. From time-to-time,
we may request information from you via surveys or
contests. Participation in these surveys or contests
is voluntary, and, therefore, you have the choice
of whether or not to disclose such information. Information
requested may include contact information (such as
name, correspondence address and telephone number),
and demographic information (such as zip or postal
code or age). If you choose to participate in a survey
or contest and win, then by accepting any contest
prize or winnings from us, you consent to use of your
name and likeness for advertising and promotional
purposes without additional compensation, except where
prohibited by law. Unless you have elected not to
receive promotional information, we may also use your
Personal Information (including your email address
and phone number) to provide you with information
regarding any similar products, services and promotions.
We will not sell, lease or share your Personal Information
except as set forth in this Privacy Policy.
4. Disclosures excluded
We may disclose your Personal Information if required
to do so by law, or if we believe in good faith that
such action is necessary to: (1) comply with any legal
process served on us, the Website or the Service;
(2) protect and defend our rights or property; or
(3) act to protect the personal safety of users of
the Service or the public. If, in our sole determination,
you are found to have cheated or attempted to defraud
the Company or any other user of the Service in any
way including but not limited to game manipulation
or payment fraud, or if we suspect you of fraudulent
payment, including use of stolen credit cards, or
any other fraudulent activity (including any chargeback
or other reversal of a payment) or prohibited transaction
(including money laundering), we reserve the right
to share this information (together with your identity)
with other online gaming sites, banks, credit card
companies, and appropriate agencies.
5. Access and contact
You may “opt out” of receiving any promotional
communications by choosing to opt out where such option
is made available on the Website or the Service or
in an email you receive from us, or at any time by
sending an email to unsubscribe@bingocafe.com. Should
you wish to confirm the accuracy of the Personal Information
we have collected about you, or would like to update
your Personal Information or delete your Personal
Information, then while you are using the Service,
you are able to do so by clicking on the ‘Options’
button and then on the ‘Registration’
button. Should you have any complaint regarding our
use of your Personal Information, then you should
send an email to complain@bingocafe.com. If you request
us to change any information you have provided to
us or mark any information to prohibit future use,
then we shall do so on the premise that you provide
evidence that we may reasonably require for such changes.
6. Third Party Practices
We cannot ensure the protection of any information
or images that you provide to a third-party online
site that links to or from the Service or any information
collected by any third party administering our affiliate
program or any other program, since these third-party
online sites are owned and operated independently
of us. Any information collected by these third parties
is not governed by this Privacy Policy but by the
privacy policy, if any, of such third party. If you
have questions about a third party’s information
practices, please read its privacy policy. We assume
no responsibility or liability whatsoever for the
practices, actions or policies of such third parties,
and is not responsible for the content or privacy
practices of such online sites.
7. Consent to Use of Electronic Payment Processors
In order to play Real Money games on the Service,
you will be required to send money to and receive
money from us. We may use third party electronic payment
processors and/or financial institutions (“Processors”)
to process such financial transactions. By accepting
this Privacy Policy, you consent to Personal Information
necessary for the processing of transactions being
shared with Processors, including where necessary
the transfer of information outside of your country.
We take steps to ensure that our arrangements with
Processors protect your privacy.
8. Consent to Security Review
We reserve the right to conduct a security review
at any time to validate your identity, age, the registration
data provided by you and to verify your use of your
Account with us and your financial transactions for
potential breach of our terms and conditions and of
applicable law. By accepting this Privacy Policy,
holders of a Bingocafe.com Account authorise us,
our staff, affiliates, agents and suppliers to use
your Personal Information and to disclose your Personal
Information to third parties for the purposes of validating
the information you provide to us, including where
necessary the transfer of information outside of your
country. Security Reviews may include, but are not
limited to, ordering a credit report and/or otherwise
verifying the information you provide against third
party databases. In addition, to facilitate these
Security Reviews, you agree to provide such information
or documentation as we may request.
9. Cookies
Cookies are small text files that are stored on your
computer or equipment when you visit certain online
pages that record your preferences. We use cookies
to track use of the Service. We also may use cookies
to monitor traffic to the Service, improve the Service
and make it easier and/or more relevant for your use.
You have the ability to accept or decline cookies.
Most online browsers automatically accept cookies,
but if you prefer you can usually modify your browser
setting to decline cookies. If you choose to decline
cookies, you may not be able to fully experience the
interactive features of the Service.
10. Security
We understand the importance of information security
and the techniques needed to secure information. We
store all of the Personal Information we receive directly
from you in a password-protected database residing
within our secure network behind active state-of-the-art
firewall software. The Website supports SSL Version
3 with 128 bit encryption. We take steps to ensure
our agents, affiliates and suppliers also employ adequate
levels of security.
11. Protection of Children
The Service is not intended for or directed to persons
under the age of 18. Any person who provides their
information to us through any part of the Service
represents to us that they are 18 years of age or
older. If we become aware that a minor has attempted
to or has submitted personal information via the online
site, we will not accept this information and will
take steps to remove such information from our records.
12. International Transfers
Personal Information collected on the Service may
be stored and processed in any country in which we
or our affiliates, suppliers or agents maintain facilities,
and by using the Service, you consent to any transfer
of information outside of your country (including
to third countries which may not have been assessed
as having adequate privacy laws).Nevertheless, we
take steps to ensure that our affiliates, agents and
suppliers comply with our standards of privacy regardless
of their location.
13. Bankruptcy or Change of Control
If we should ever file for bankruptcy or be acquired
by a third party, merge with a third party, sell all
or part of our assets, or otherwise transfer substantially
all of our relevant assets to a third party, we are
entitled to share the Personal Information and all
other information you have provided through the Service
to potential and subsequent business and merger partners.
14. Legal Disclaimer
The Service operates “AS IS” and “AS
AVAILABLE,” without liability of any kind. We
are not responsible for events beyond our direct control.
Because of the complex and constantly changing nature
of our technology and business, we cannot guarantee
nor do we represent that there will be error-free
performance regarding the privacy of your Personal
Information, and we will not be liable for any indirect,
incidental, consequential or punitive damages relating
to the use or release of Personal Information.
15. Consent to Privacy Policy
By clicking “Yes” during the registration
process or by your continued use of the Service following
the posting of this Privacy Policy (as applicable)
you agree to this Privacy Policy. This is our entire
and exclusive Privacy Policy and it supersedes any
earlier version. This Privacy Policy should be read
in conjunction with our terms and conditions and any
additional applicable terms posted on the Website.
We may periodically make changes to this Privacy Policy
that we will notify to you by way of posting the modified
Privacy Policy on the Website and we advise you to
revisit the Privacy Policy regularly.